Terms & Conditions

Last Updated: April 13, 2025

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Welcome to Beck Health, LLC. (“Beck Health,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our websites, AI-powered healthcare agents (including Aven, Alli, and Korb), SMS services, software, mobile features, and other digital platforms (collectively, the “Services”).

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By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

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1. Who Can Use Our Services

You may use our Services only if you:

Are at least 18 years old (or the legal age of majority in your jurisdiction)

Provide accurate and truthful information when registering

Agree to comply with these Terms and all applicable laws

Some features may require creating an account or providing a valid phone number to receive SMS-based support.

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2. Services We Provide

Beck Health offers personalized, AI-driven support through our agents:

Korb: Cold therapy education, reminders, and symptom tracking

Aven: Weight loss and GLP-1 medication support

Alli: Mental health check-ins, journaling, and wellness tracking

These Services are not a substitute for professional medical care. Always consult your healthcare provider before making decisions related to your health.

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3. User Responsibilities

You agree to:

Use the Services only for personal, non-commercial purposes

Not misuse or disrupt the Services, servers, or networks

Not share content that is illegal, abusive, or violates others’ rights

Not attempt to reverse-engineer or modify the Services

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4. Health Information Disclaimer

Our AI agents provide general wellness guidance based on information you share.
They are not licensed medical professionals and do not diagnose or treat medical conditions. If you are experiencing a medical emergency, call 911 or contact your doctor immediately.

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Beck Health does not guarantee medical results or weight loss outcomes.

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5. Subscription and Billing

Some features of the Services are provided on a subscription basis:

Subscriptions auto-renew monthly unless canceled

You may cancel at any time through your account settings

Fees are non-refundable except as required by law

You are responsible for any charges incurred through your account.

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6. Privacy and Data Use

By using our Services, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.

You retain ownership of any information you submit, but you grant us a license to use it to deliver and improve the Services.

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7. Modifications to Services or Terms

We may update these Terms or the Services at any time. Changes will be posted here with a new effective date. Continued use of the Services after updates means you accept the revised Terms.

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8. Termination

We reserve the right to suspend or terminate your access to the Services if you violate these Terms or misuse the platform.

You may also stop using the Services at any time. Account data may be retained in accordance with our Privacy Policy and applicable law.

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9. Limitation of Liability

To the fullest extent permitted by law, Beck Health is not liable for:

Any indirect or consequential damages

Loss of data, revenue, or profits

Any outcome resulting from decisions made based on AI-generated suggestions

Our total liability is limited to the amount paid by you in the last 3 months for Services.

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10. Governing Law

These Terms are governed by the laws of the State of Indiana, United States, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Allen County, Indiana.

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11. Contact Us

For any questions or concerns about these Terms, contact us at:
Beck Health, LLC.
Email: support@beckhealth.com