Frequently asked questions
Our AI agents are text-based companions that provide personalized support via SMS—helping you manage recovery, weight loss, or mental health with daily check-ins, reminders, and actionable insights.
No apps required! Everything works through simple, secure text messaging, so you can engage from any mobile device without installing anything.
Yes. Privacy is our top priority. All interactions are encrypted and stored securely using industry-leading security protocols.
Yes! You can subscribe to multiple agents (Aven, Alli, or Korb) depending on your needs—they work independently but follow the same secure, easy-to-use messaging system.
Very. Each agent learns from your interactions, preferences, and progress to deliver tailored advice, reminders, and encouragement that evolve with your journey.
Our AI agents are designed specifically for healthcare. Unlike generic chatbots, they use medical insights, behavioral science, and specialized training to support real-life outcomes.
Yes, with your permission. Our agents can share summary insights or alerts with your provider or trusted contact to keep your care team in the loop.
No problem. The agent will gently follow up later or wait until you're ready. There's no pressure—just support when you need it.
You can cancel or change your plan anytime from your account settings. There's no long-term commitment, and we make it easy to upgrade or pause.
Anyone looking for a little extra support. Whether you're recovering from surgery, managing weight loss on GLP-1s, or navigating your mental health—our AI agents are here to help.
